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Terms & Conditions | Dream Door Bangladesh – Trusted Wooden Door Manufacturer
Date: 10/05/2025
Welcome to Dream Furniture BD! I’m glad you’re here. By accessing and using our website (https://dreamdoor.com.bd) and purchasing our products, you agree to the following terms and conditions. Please read them carefully—they’re here to protect both of us.
1. Company Details
Business Name: Dream Furniture BD
Brand Name: Dream Door
Address: Khan Mansion, Laboni Point, Bosila Bridge Road, Mohammadpur, Dhaka, Bangladesh
Contact: info@dreamdoor.com.bd | +8801955-521505
2. Products & Services
At Dream Door, we craft and sell high-quality wooden doors across Bangladesh. We’ve been doing this since 2006, and as a certified Architectural Interior Designer, I’ve overseen the design process to ensure every product is beautiful and built to last. All items on our site are physical products and subject to availability.
3. Warranty
Our doors are made to stand the test of time—that’s why we confidently offer a 20-year warranty on all products against manufacturing defects. This warranty doesn’t cover damage from misuse, accidents, or improper installation.
4. Order Acceptance
Once you place your order, you’ll get a confirmation email. We’ll then verify availability and payment before officially accepting the order. We do reserve the right to cancel any order due to pricing errors or suspicious activity, but we’ll always communicate openly if that happens.
5. Pricing & Payment
All our prices are in Bangladeshi Taka (৳) and include VAT. You’ll need to make full payment before delivery. We accept popular mobile banking and bank transfer options in Bangladesh. Over the years, we’ve made the process smooth and secure for hundreds of happy customers.
6. Shipping & Delivery
We deliver to all areas of Bangladesh. Timelines and costs depend on where you are, but we’ll inform you clearly once the order is confirmed. If there’s ever a delay (like during the 2023 Eid rush—what a week that was!), we’ll keep you updated every step of the way.
7. Returns & Cancellations
Since each door is custom-made, we don’t accept returns once delivered and accepted. But if your item arrives damaged or defective, reach out within 48 hours with photos—we’ve resolved these cases quickly. You can cancel your order within 24 hours of placing it; after that, we usually begin production, and cancellation may not be possible.
8. Customer Responsibilities
By using our website and placing an order, you agree to:
- Provide accurate, current, and complete information.
- Please do not use our services for unlawful or unauthorized purposes.
- Avoid any activity that could disrupt or harm our website or business.
9. Intellectual Property
Everything on our site—logos, designs, product images—is the property of Dream Furniture BD. We’ve spent years building this brand, so unauthorized use is strictly prohibited.
10. Limitation of Liability
While we strive for excellence, we’re not liable for indirect, incidental, or consequential damages from using our products or website. Our liability is limited to the value of the product you purchase.
11. Changes to Terms
We may update these Terms & Conditions from time to time. We’ll post the revised version here with the new date when we do.
Final Thoughts
Thanks for taking the time to read through our Terms & Conditions. I know it’s not the most exciting part of shopping for a door, but it’s essential. These terms help us keep things transparent, fair, and smooth for you and us.
At Dream Door, we’ve been crafting doors since 2006, and I still treat every customer interaction like it’s our first. Whether you’re outfitting your new home or replacing an old door, my team and I are here to ensure you feel confident every step.
Don’t hesitate to get in touch if anything’s unclear or you want to talk to a real person. We’re not just a company—we’re people who care about your home.
Let’s build something lasting, together.
Warm regards,
LN. Salauddin Manik
Founder & CEO, Dream Furniture BD, Dream Touch Architects Ltd.
Certified Architectural Interior Designer
Need help?
If you’ve got any questions about our terms, reach out. I’m always here to help:
Mail: info@dreamdoor.com.bd
Call: +8801955-521505